Shipping policy

Shipping and Processing Policies

Print Order Processing Time 

This refers to the time it takes for us to receive your order and print / prepare it for shipping. This typically falls in the range of 3-10 business days, depending on how busy we are. Estimated shipping times at checkout are in addition to our order processing time.

Framed Artwork Order Processing Time 

Please allow about 2 weeks for your framed artwork to ship. This allows for print order processing time and custom framing time. "Stretched" and "Stretched & Framed" artwork includes free shipping.

Domestic Shipping Policy 

Shipping is calculated and charged at checkout with a variety of services to choose from for shipping your prints. All "original artwork" will be sent UPS, FedEx, or an equivalent service.

International Shipping Policy

International Shipping is calculated and charged at checkout with a variety of services to choose from for shipping your prints. All international shipping includes insurance. Buyer is responsible for all duties and taxes that may be imposed on them by their country. This is an additional cost to your order for you to expect when the package reaches your country. Orders that are rejected by the buyer upon delivery will not be refunded. Please be aware that international shipping times can be unpredictable and sometimes lengthy. We are unable to process refunds or resend potentially lost orders until packages have been stuck in transit for the timeframe specified by the carrier to file a claim. 

Incorrect Shipping Information 

The buyer is responsible for providing the correct shipping information. Orders will not be refunded for lost, misdelivered, undelivered, or returned orders due to the buyer providing incorrect shipping information. Orders will not be refunded if the order(s) is lost, delivered to the wrong address, or returned by the carrier due to the buyer providing incorrect shipping information. The buyer will be responsible for all re-shipping costs to the correct address, as well as a 50% re-print charge based on the value of the print to be re-printed if the original order is lost due to giving us incorrect shipping information.

Updated May 2024